GENERAL COMPLAINT PROCEDURES
Suggestions for improving Granada Hills Charter High School (“GHCHS” or the “Charter School”) are always welcome. Your good-faith complaints, questions, and suggestions also are of concern to GHCHS. GHCHS has adopted this General Complaint Policy to address concerns about the Charter School generally or regarding specific employees. For complaints regarding harassment or perceived violations of state or federal laws, please refer to the Charter School’s Policy Against Unlawful Harassment and/or the Charter School’s Uniform Complaint Procedures. For all other complaints, the General Complaint form and accompanying procedures will be appropriate.
Please refer to page 10 of the Parent-Student Handbook
for more information. The General Complaint Form can be downloaded below.
UNIFORM COMPLAINT PROCEDURES
Granada Hills Charter High School (“GHCHS” or “Charter School”) policy is to comply with applicable federal and state laws and regulations. The Charter School is the local agency primarily responsible for compliance with federal and state laws and regulations governing educational programs. Pursuant to this policy, persons responsible for conducting investigations shall be knowledgeable about the laws and programs which they are assigned to investigate. This complaint procedure is adopted to provide a uniform system of processing complaints.
Please refer to page 6 of the Parent-Student Handbook
for more information. The Uniform Complaint Form can be downloaded below.